The Challenge
A sustainability consultancy operating across Europe needed end-to-end recruitment. They were hunting for hard-to-fill positions that required serious sourcing expertise and multilingual capabilities.
As a consultancy, their business volumes fluctuated dramatically. They needed a solution that could scale up when projects boomed and scale down when things quieted—all while maintaining consistent service quality. Because when you’re a consultancy, your people are your product, and agility isn’t just nice to have, it’s business critical.
The organisation turned to PeopleScout looking for a provider who could work seamlessly alongside their existing talent acquisition team throughout Europe. They wanted a partner who could bring sourcing experience for those tricky roles, language skills, and talent advisory services that would give them a competitive edge.
The Creative Solution
We landed on something that would transform their entire recruitment approach: a team of Recruiters on Demand (RODs) who would partner with the client’s existing team, work directly with their systems, and support in a sourcing and screening capacity that could flex with their business needs.
They needed to amplify their capabilities with specialists who brought different skillsets and a different mindset to hard-to-fill roles.
Building the Partnership Framework
To make sure we were making the right hires the first time and every time, we partnered with the client to create a comprehensive playbook, a living, breathing guide that ensured every new ROD could hit the ground running.
We implemented buddy systems that got people up to speed fast. The approach was so effective that as our RODs demonstrated success, some started to own requisitions end to end.
We landed on something that would transform their entire recruitment approach: a team of Recruiters on Demand (RODs) who would partner with the client’s existing team, work directly with their systems, and support in a sourcing and screening capacity that could flex with their business needs.
Building the Partnership Framework
To make sure we were making the right hires the first time and every time, we partnered with the client to create a comprehensive playbook, a living, breathing guide that ensured every new ROD could hit the ground running.
They needed to amplify their capabilities with specialists who brought different skillsets and a different mindset to hard-to-fill roles.
We implemented buddy systems that got people up to speed fast. The approach was so effective that as our RODs demonstrated success, some started to own requisitions end to end.
The EMEA Expansion
Conquering North America
The success in Europe was so compelling that the solution was extended, deploying two additional RODs to cover North America. Our team continued to work remotely from Poland, adjusting to U.S. hours to accommodate the work—proving that great talent solutions know no boundaries.
This expansion demonstrated the scalability of our creative approach and how the right people with the right mindset can deliver results regardless of geography or time zones.
The Results
The numbers tell the story of a partnership that delivered exactly what the client needed:
- End-to-end excellence: Requisitions worked from start to finish with an impressive 55-day time-to-offer
- Quality that counts: 2.5:1 presentation-to-interview ratio, proving the exceptional quality of candidates being sourced, screened, and the team’s deep understanding of the business
- Seamless integration: PeopleScout’s ROD team worked so effectively with the client’s talent acquisition team that they became an extension of the client’s capabilities
- Scalable success: Solution flexed from 2 to 6 heads in Europe and successfully expanded to North America
- Multilingual mastery: German-speaking capability opened doors across key European markets
- Geographic reach: Successfully supported recruitment across 11 countries with consistent service quality
This industry-first approach didn’t just fill difficult roles—it created a blueprint for how specialist consultancies can scale their recruitment capabilities while maintaining the agility that’s crucial to their business model. By combining our language skillsets with a different mindset, we delivered competitive advantage that extended far beyond simple recruitment support.
The ROD model proved that when you get the right people in the right roles with the right support, you don’t just make hires—you make the right hires, creating lasting value for clients across continents.